Refund Policy

This Refund Policy explains how refunds work for SmartLinks Premium purchases. The service is operated by UH Labs. Payments are processed by Paddle as Merchant of Record.

1. Free trial

Where a free trial is offered (currently 3 days on Premium weekly and yearly plans), you will not be charged during the trial if you cancel before it ends. Cancel via the Paddle customer portal from your SmartLinks Account page, or email us before the trial ends.

2. Subscription refunds

If SmartLinks Premium does not work as described and we cannot resolve the issue after you contact support, you may request a refund of the most recent subscription charge within 14 days of that charge.

Refunds are generally not available for: change of mind after extensive use of Premium features during a paid period; violations of our Terms of Service; or charges older than 14 days, except where required by applicable consumer law.

3. How to request a refund

1. Email haxcorporation@gmail.com with the subject “Refund request”, your account email, and a short description of the issue.
2. Or open the Paddle customer portal from Account → Manage billing and contact support about your order.

We aim to respond within 2 business days. Approved refunds are issued by Paddle to the original payment method; timing depends on your bank or card issuer.

4. Cancellation

Canceling stops future renewals. Cancellation alone does not automatically refund the current paid period unless you also qualify under this policy or applicable law. Access typically continues until the end of the period already paid for, unless we revoke access for Terms violations.

5. Chargebacks

Please contact us before filing a chargeback so we can help faster. Friendly fraud / unwarranted chargebacks may result in account suspension.

6. Contact

UH Labs · SmartLinks · smartlinks.uhlabs.tech · haxcorporation@gmail.com

See also: Pricing · Terms of Service · Privacy Policy.